Refund & Returns Policy
Simple 60-day returns and prompt refund processing for all accessories.
60-Day Returns
Return eligible accessories within 60 days of purchase.
Fast Replacements
Immediate dispatch for damaged or defective items.
Prompt Refunds
Refunds issued directly to your original payment method.
Return Eligibility
Must be in clean, unscratched condition with original packaging intact.
Eligible only if the protective peel layer has not been removed or applied.
Must include all original packaging, ties, and parts in working order.
Please provide your order number and delivery email address.
Damaged or Defective Items
If your order arrives faulty, transit-damaged, or incorrect for your model:
Snap photos of the fault or package condition for swift verification.
Email support with your order number. No third-party claims needed.
We dispatch a new item or issue an immediate refund at no extra cost.
Direct Refunds
We keep the refund process quick and simple:
- Once your returned parcel arrives, your refund is approved and processed immediately.
- Funds are credited directly back to your original payment channel (Credit Card, PayPal, or Stripe).
- Depending on your bank, amounts typically appear in your account within 2 to 5 business days.
Return Shipping Guidelines
- For change-of-mind returns, the customer covers the return postage.
- We recommend using an Australia Post tracked service to ensure proof of delivery.
- If returning an item due to our error or product defect, we cover all shipping costs.
Return Mailing Address
Please reach out to support with your order details before posting your item back.
PO BOX 314
Lowood, QLD 4311
Australia
Need Help with a Return or Refund?
Have a question about your order or need help with a replacement? Our support team is here to help.
Contact Customer Support